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Terms & Conditions for sale of Fancy Dress

Next day fancy dress

A next day delivery service is available at £9.99 .

This is a fully guaranteed next working day. The item will need to be signed for therefore please make sure someone is in to receive the item.

This service, excludes Saturday, Sunday and Bank Holidays (Please select saturday delivery).

In addition orders placed later than 3:30pm GMT will not be processed until the next working day.

Deliveries of costumes to BFPO Addresses

Deliveries to BFPO addresses cost £10.00 and take up to 7 working days to reach the BFPO depot. From there the Armed Forces are responsible for ensuring that you receive your goods.

This charge is limited to parcels weighting no more than 2Kgs, if your order is heavier than this we will contact you to inform you of the additional costs involved in shipping your order.

International Delivery of Fancy Dress

All parcels more than 2Kgs will incur an extra shipping cost, which will be confirmed with the customer via Email or Telephone before dispatch,  any extra delivery costs wil be emailed to you before any payment is taken to confirm you wish to pay the extra delivery charge.

You are responsible for full delivery costs involved including any import duties.

Fancy Dress ordered that is not available

If a fancy dress costume that you have ordered is unavailable we will always contact you using the details provided by you.

Please make sure that your correct contact details are given when placing your order, always try to put a landline number for urgent contact or at least two telephone nmbers.

Paypal Delivery

When ordering using Paypal please try and ensure that you are able to use a Confirmed address for delivery.

While we will ship to Unconfirmed addresses we cannot accept responsibility if the delivery address is incorrect.

If you have recently moved please make sure you have updated your paypal account address details.

You will have received 2 emails, one from cheapfancydress.co.uk and one from Paypal confirming that an order has been placed using your paypal account.

It is the customers responsibility to ensure that the correct delivery address has been entered when the order is placed.

If you decide you would like to change a delivery address then please contact our customer services line on: - 01983 565245

We accept all major credit cards

You can order on line via our secure server or call our customer service team  on 01983 565245 and we can take the order for you.

Payment processing takes place on a secure server

For us to process your order, we will need to know your name, e-mail address, delivery address, credit card details, card holder address and a contact telephone number.
Please make sure your contact details, email address and land line telephone number are correct.

Orders that get  declined via payment are kept on file for a maximum of 7 days, we will attempt to contact the customer using the email address and telephone numbers provided.

All declined orders will be deleted after 7 days if no contact has been made from the customer.

Cheap fancy dress

Price are subject to change at any time, without notice.

Returns Policy

Cheapfancydress.co.uk aim to provide a professional service to you the customer.

If for any reason you would like to return any order in part or full, would be more than happy to return you the full amount of the costume cost (excluding shipping cost.), a refund will be issued back to the credit card or paypal account used for the original purchase. all unwanted goods must be returned to us in the original packaging, unworn and undamaged within 7 working days, this allows you 14 full days from time of recieved goods to return your unwanted goods back to us for a refund

If an item is being returned for an exchange of size then we will happily change it for you with a cost of £2.50 (excluding international deliveries) re-send mail charge.

Returned goods must comply with the following rules -

Due to personal hygiene; teeth, wigs, facial hair, panties, hosiery or tights cannot be returned or refunded.

Please enclose your order number this can be found on your invoice if you do not have this number please enclose your name and address with the return.


Returns Department

WWW.CHEAPFANCYDRESS.CO.UK

21 Ashey Road
Ryde 
Isle of Wight
PO30 2UW



For more information on returns and refunds, please don’t hesitate to contact our sales team on
01983 565245


or Email us at

sales@cheapfancydress.co.uk

Monday – Friday Customer Service Phone Lines are Open 9.30 AM - 4.30 PM 
 
Our sales team can be contacted outside these hours on sales@cheapfancydress.co.uk

Cheap Fancy Dress is a trading name of Gifts and Pressies Ltd.

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